A sweet grandmother telephoned St. Joseph's Hospital. She timidly asked, "Would it be possible to speak with someone who can tell me how a patient is doing?"
The operator said, "I'll be glad to help, dear. What's the name and room number?"
The grandmother in her weak, tremulous voice said, "Norma Findlay, Room 302."
The operator replied, "Let me place you on hold while I check with her nurse." After a few minutes, the operator returned to the phone and said, "Oh, I have good news. Norma's nurse just told me that Norma is doing very well. Her blood pressure is fine; her blood work just came back normal, and her physician, Dr. Cohen, has scheduled her to be discharged on Tuesday."
The grandmother said, "Thank you. That's wonderful! I was so worried! Bless you for the good news."
The operator replied, "You're more than welcome. Is Norma your daughter?"
The grandmother said, "No, I'm Norma Findlay in 302. No one tells me a damned thing."